Privacy Policy

Privacy Policy

Hackett Studio respects your privacy. This policy explains the main information we collect, why we collect it, and how you can contact us about it.

What we collect

When you contact us, book a call, or work with us, we may collect your name, email address, business details, project notes, files, feedback, and payment or billing information. We may also collect basic website analytics such as pages visited, device type, browser type, referral source, and general location.

How we use it

We use your information to reply to enquiries, book calls, plan and deliver strategy, web, AI, and creative work, manage client relationships, send project updates, process payments, improve the website, and meet legal or accounting obligations.

Cookies and analytics

The website may use cookies, analytics, and similar tools to understand performance and improve the experience. You can control cookies through your browser settings.

Sharing information

We do not sell your personal information. We may share limited information with trusted service providers who help run the business, such as hosting, analytics, email, scheduling, payment, project management, and accounting tools. We may also disclose information if required by law.

Storage and security

We take reasonable steps to keep your information secure and only keep it for as long as needed for the purpose it was collected, including project records, legal, tax, and business requirements.

Your rights

You can ask to access, correct, update, or delete personal information we hold about you, subject to any legal or business record-keeping requirements.

Contact

For privacy questions or requests, contact Hackett Studio at jake@hackett.studio.